ARE TOUCH SCREENS THE FUTURE OF DIGITAL SIGNAGE?
One industry in which Digital Signage is revolutionising their sector is in Quick Service Restaurants (QSR). Market leading QSR brands such as McDonalds, Burger King and KFC have started rolling out Digital Menu Boards and self-service interactive Touch Screens across their stores. Restaurants have seen the benefits of this system as consumers tend to order more food when they don’t have that time pressure; resulting in more profits. A lot of customers also like these kinds of Touch Screens because they generally do not have to wait very long to have their order taken and don’t feel the pressure to order quickly like when they do standing at the counter. As the ordering software becomes more accessible I predict that Touch Screens will soon become standard in fast food chains.
While the market share of Touch Screens within the Digital Signage industry is growing there a couple of factors holding it back at present. The major issue is with content creation. Creating Touch Screen content is not simple/quick nor should it be. Using your website on a Touch Screen is not necessarily going to bring the benefits you want unless you create proper content for the display tailor made for a purpose. Creating this content can be time consuming and expensive. Our cost effective Touch CMS however allows users to create and manage content for Touch Screens. Digital Signage AI is predicted to be another big trend within the industry that could pull focus away from Touch Screens, with the promise of dynamic content marketed direct at specific customer groups. Touch Screens themselves have been gathering negative press attention recently, from accusations of unhygienic displays to claims of automation unfairly taking jobs.
Touch Screens WILL be a large part of the future of the Digital Signage industry, the many benefits of this interactive technology will propel the industry as a whole. As content creation for Touch Screens improve and become more accessible for SMEs the growth of Touch Screens will be able to continue its impressive progress. I don’t however believe that Touch Screens by themselves are the future, working alongside non-interactive Digital Signage though they can compliment each other for all signage solutions.
Post time: May-13-2020